Privacy Policy

1. Introduction

Prime Digital Partners is committed to protecting the privacy of users of its website. This privacy policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller is:

Prime Digital Partners SRL
23 rue des Fauvettes
1480 Tubize
Belgium

Email: info@primedigitalpartners.be

3. Data Collected

Identification data: name, surname, email, phone, company name
Browsing data: IP address, browser type, pages visited, visit duration
Communication data: messages sent via the contact form

4. Purposes of Processing

Respond to your contact and quote requests
Provide the services you have requested
Improve our website and services
Send you commercial communications (only with your consent)
Comply with our legal obligations

5. Legal Basis for Processing

Your consent: for sending commercial communications (newsletter)
Contract execution: for providing our services
Our legitimate interest: for improving our services and managing our customer relationship
Our legal obligations: for compliance with applicable laws

6. Retention Period

Contact data: 3 years after the last contact
Customer data: 10 years after the end of the contractual relationship (legal obligations)
Browsing data: maximum 13 months

7. Your Rights

Right of access: obtain a copy of your data
Right to rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to restriction: limit the processing of your data
Right to portability: receive your data in a structured format
Right to object: object to the processing of your data
Right to withdraw consent: withdraw your consent at any time

8. Cookies

Our website uses cookies to improve your browsing experience. You can configure your browser to refuse cookies or be notified when a cookie is sent.

Types of cookies used:
• Technical cookies: necessary for website operation
• Analytics cookies: to measure audience (with your consent)

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction.

10. Data Transfers

Certain data may be transferred to servers located outside the European Union, in particular through our hosting provider Vercel Inc., in accordance with the European Commission’s Standard Contractual Clauses. In case of transfer to a third country, we ensure that appropriate safeguards are in place.

11. Complaints

If you believe your rights are not being respected, you can file a complaint with the Belgian Data Protection Authority (DPA):

Data Protection Authority
Rue de la Presse, 35
1000 Brussels
www.autoriteprotectiondonnees.be

12. Modifications

We reserve the right to modify this privacy policy at any time. Modifications take effect upon publication on the website.

Last updated: January 2026